Payments

We accept all major Credit Cards (including MasterCard, Visa), Debit Cards and Paypal accepted. Payments are securely processed via Stripe for the highest level of security. We do not store any card information on our site.

NB. All prices are subject to change without notice in the event of error pricing. We strive to maintain accuracy of stock but in some extreme circumstance items purchased may not be available.

Delivery

All deliveries are dispatched before 5pm each day.

We also can deliver to most countries in Europe. Shipping is per part and calculated during the checkout stages when the delivery address is entered.

Returns

If the parcel is visibly damaged upon delivery, DO NOT SIGN FOR THE ORDER. If upon opening the parcel the purchased product is damaged, please follow the steps outlined below to take advantage of our 30 day no hassle returns policy.

Contact our customer services team who will provide you with a returns number. You will need to print this on the outside of the return package. 

Please take care to package the item(s) carefully; goods must arrive in an unused condition for the refund to be issued. If you return goods that have been used we will be unable to provide a refund, (no open blister packs, electronic sensors, please). 

Sragh Dismantlers do not cover the cost of return postage. 

If you have any questions or need assistance, please contact our customer service team and they will be happy to help. Once your return is received and inspected by the fulfilment centre (usually within 72 hours of receipt), we will work to expedite your refund as soon as possible, this could take up to 7 days depending on your original method of payment. Sragh Dismantlers will refund the full purchase price of the returned item(s) excluding postage. 

Returns within 30 days. Sragh Dismantlers will refund the full purchase price of the returned item(s). (Again, Returns must be unused, in the state you received them, and in the original packaging).

Privacy Policy

This privacy policy applies to the websites ("Sites") operated by Sragh Dismantlers and its affiliates ("Sragh Dismantlers", "we", "our" and "us") and to the processing of personal information by Sragh Dismantlers as contemplated in this privacy policy. Any reference to "you" or "your" means you, the user.

Sragh Dismantlers respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Sites and from our communications with you. The Sites are hosted on various servers within the European Economic Area.

Data Protection Laws

We are conscious of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the 1995 EU Directive on Data Protection and applicable national implementing legislation. We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.

Other websites

There may be links from the Sites to other websites. This privacy policy only applies to the Sites and not to any other websites including any websites linked from any of the Sites. Accessing those third party websites or sources requires you to leave the Sites. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.
How we obtain personal information about you

We may as a result of your interaction with our Sites and our communications with you hold and process personal information obtained about you. The types of personal information we collect may include:

your name
your phone number
your email address
your address
your profession

How we collect and use non-personal information

Please note that when anyone visits any of the Sites, we automatically collect certain non-personal information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Safari, Netscape, Internet Explorer) being used, and the domain name of the internet service provider. We sometimes use the non-personal information that we collect to improve the design and content of the Sites and to enable us to personalise your experience.

What we do with your personal information

The personal information that you provide will be available to Sragh Dismantlers, our affiliated companies and trusted third party service providers and contractors for the following purposes:

to process enquiries received via the Sites
to register you for and send you newsletters
to conduct market research and business development
to provide you with information about products and promotions that may be of interest to you from ourselves in connection with surveys related to our products and the Sites
any other purpose indicated at the time you voluntarily provide your personal information

Marketing

We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services and the services of third party suppliers, in each case with your prior consent. These email messages may contain features that help us make sure you received and were able to open the message.

You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with "unsubscribe" in the subject line, or by following the instructions in any marketing communication.

Disclosing your personal information

We may disclose your personal information to companies and individuals who perform business functions and services on our behalf. Such functions may include hosting the Sites, analysing data and providing other support services. All such parties will be required to keep your personal data secure and only process it in accordance with our instructions.

We may also disclose your personal information if, in our opinion, disclosure is required by law.

International transfers of your personal information

We may transfer and process any personal information you provide to us to countries outside the European Economic Area whose laws may not afford the same level of protection to your personal information. We will therefore ensure that all adequate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer.

Cookies and tracking software

We use "cookies" and other types of tracking software in order to personalise your visit to our Sites and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user's computer to be identified.

We may use the information provided by cookies to analyse trends, administer the Sites, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies. If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our Sites require the use of cookies in order to work at their best. If you do not wish these cookies to be used then please note that you may not experience our Sites working to their best effect.

The accuracy of your information

While we endeavour to ensure that the information we hold about you is accurate and kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should you inform us of inaccuracies in the information which we hold in relation to you or, if we discover that such information is inaccurate, it shall be promptly rectified by us. We do not intentionally retain any information about you which is out of date or which is no longer required.

Personal Data Security and Confidentiality

We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

Access and Correction Rights

You can request access to, and have the opportunity to update and amend your personal information, and you can exercise any other rights you enjoy under applicable data protection laws, including, for example, objection to and blocking of the processing of your personal information, by contacting us at sraghdismantlers@gmail.com For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information. Subject to applicable law, we may charge you a small fee to access your data.

Retention of data

We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.

Changes to the Policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this privacy policy at any time and any changes will be notified to you using the email address you have given us or by an announcement on the webpage available at the "Privacy Policy" link on the Sites. Your continued use of the Sites, following the posting of changes to this privacy policy, will mean you accept these changes.

Privacy Queries

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us using the ‘Contact Us' facility on our Site.

Thank you for visiting the Sragh Dismantlers Site.

Terms & Conditions

The following are the terms and conditions for use of Sragh Dismantlers website or any Internet site to which the website is linked (the “website”). This website is for use by persons who are 18 years and over only.

WEBSITE: USE AND SECURITY 

You are entirely responsible for any and all activities that occur under your account which is provided to you by Sragh Dismantlers who host the transactional element of the website, You agree to notify us immediately of any unauthorised use or any other breach of security.

PRIVACY & DATA USE 

We do not hold any personal data. Instead, personal data is stored on a remote secure server and used and is the full responsibility of Sragh Dismantlers who host the website. Accordingly, if you have any questions concerning website privacy and data use, we suggest that you refer to Sragh Dismantlers.

CONDUCT 

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of Sragh Dismantlers. Any copying, transmission or re-transmission of the same requires the prior written approval of Sragh Dismantlers.

ADVERTISING 

We reserve the right at all times to place advertisements and promotions on the website. Advertisers and sponsors on the website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused therefrom. Please note that pictures are for illustration purposes only.

PRICE OF GOODS 

The price listed on the Website (the 'price') for Sragh Dismantlers products (the "products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the Website is wrong.

DELIVERY

We will endeavour to deliver the products to you within 3-5 working days of your account order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.

CLAIMS

You have a statutory right to a 7 day cooling-off period when purchasing online. If a product is defective in any way, please return it with a covering letter and we will either deliver a new one to you or refund you the cost of the product.

ACCORDANCE WITH SPECIFICATION

All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.

DISCLAIMER OF WARRANTIES

The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

PROPRIETARY RIGHTS TO CONTENT

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you on the Website by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

CONTRACT

MODIFICATION OF TERMS

We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

GENERAL

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

LAWS

The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

TERMINATION

We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.